c bajie FAQ — Deposits, Withdrawals and Games
This page has detailed answers to questions you may have about everything at c bajie — from opening an account and depositing money, to making withdrawals, getting customer support and playing casino games. Choose any category below to go straight to the answer.
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Table of Contents
Deposit
Adding Funds
Below you will find details on how to deposit at c bajie, the minimum amounts required and common issues.
The minimum deposit at c bajie is ৳200 for any payment method. This applies to bKash, Nagad, Rocket, Upay and bank transfer alike. If you send less than ৳200, the deposit will not be processed. Make sure the amount is at least ৳200 before adding funds to your account.
To deposit via bKash at c bajie, first log in to your account, then select bKash from the deposit menu. Enter the amount and complete the payment through your bKash app following the on-screen instructions. The minimum deposit is ৳200. Once the payment is confirmed, funds are usually added to your account quickly.
c bajie does not add any separate charges or fees at the time of deposit — the full amount you send will be credited to your gaming balance. Keep in mind that your payment operator (such as bKash or Nagad) may have its own transaction limits or conditions; those are set by the operator itself.
Yes, both Nagad and Rocket are accepted at c bajie. Upay and bank transfer (including major banks such as BRAC Bank and Dutch-Bangla Bank) are also supported. The minimum deposit is ৳200 for every method. You can choose whichever mobile wallet or bank is most convenient for you.
c bajie offers a 200% bonus on your first deposit, up to a maximum of ৳5,000. For example, depositing ৳1,000 gives you a ৳2,000 bonus, bringing your total balance to ৳3,000. To withdraw bonus winnings, you must place bets equal to 20 times the bonus amount (i.e. ৳2,000 × 20 = ৳40,000). The bonus applies to the first deposit only.
To deposit by bank transfer, log in to your account and select "Bank Transfer" from the deposit menu. Send the specified amount to the c bajie bank account number shown on screen, using your banking app or branch. Save the transfer reference number, as it may be needed for verification later. The minimum deposit of ৳200 applies.
Support
Customer Support
Find answers below on how to get help when something goes wrong, which languages are available and when to get in touch.
c bajie offers two support channels — 24/7 live chat and email support. Through live chat you can speak directly with a representative, and for detailed issues you can write to email for a prompt reply. Both channels are available at any time for any problem.
Yes, the c bajie support team assists in both Bengali and English. Responses in Bengali are written in clear, straightforward language with Bangladeshi players in mind. You can describe your issue in your own language and receive a reply in the same language.
c bajie's live chat support runs 24 hours a day, seven days a week — with no exceptions for nights, public holidays or Eid. If you run into a problem late at night or during a special occasion, the support team will still be available. You can also send an email message at any time.
Before contacting c bajie support, have the following to hand: your registered username or mobile number, the date and time the issue occurred, the reference number of any related transaction, and a brief description of the problem. Providing this information upfront helps resolve issues much faster.
Absolutely. Send a message with full details to the c bajie email support channel and a team representative will reply as quickly as possible. Attaching a screenshot or proof of the transaction speeds up the resolution. Email is especially useful for complex issues or when documents need to be submitted.
The c bajie login page has a password reset option — clicking "Forgot your password?" will send an OTP to your registered mobile number. If the OTP does not arrive or you face any other issue, contact live chat directly and the support team will verify your identity and help recover your account.
Withdrawal
Withdrawal Questions
Answers to frequently asked questions about how long it takes to withdraw winnings, when bonus funds can be withdrawn and other important topics are below.
Withdrawals to bKash and other mobile wallets at c bajie are generally completed within 30 minutes to 3 hours. Newer accounts or larger amounts may take a little longer due to security verification steps. Contact support if you experience any issues.
The minimum withdrawal at c bajie is ৳1,000. This limit applies to all methods — bKash, Nagad, Rocket, Upay and bank transfer. Withdrawal requests cannot be processed if your balance is below ৳1,000.
No. c bajie only processes withdrawals to a mobile wallet or bank account registered in the player's own name. Sending funds to an account belonging to a third party is not possible. This is part of the platform's financial security measures.
Yes, withdrawal requests can be submitted at any time of day or night at c bajie, including Fridays, Saturdays and all seven days of the week. Processing is generally completed within 30 minutes to 3 hours. For bank transfers, the receiving bank's operating hours may have some effect on timing.
To withdraw winnings earned from a bonus, the wagering requirement must be met. For the first deposit bonus, you must place bets totalling 20 times the bonus amount. Example: if you receive a ৳2,000 bonus, you need to complete ৳40,000 in total bets before the bonus winnings can be withdrawn. Wagering requirements may differ for other offers — see the terms and conditions page for full details.
Withdrawals at c bajie are normally completed within 30 minutes to 3 hours. If more time has passed, first check your wallet or bank statement. If the funds still have not arrived, contact live chat support with your withdrawal request reference number and the team will investigate promptly.
Casino
Casino and Table Games
Find answers below to frequently asked questions about live dealer games, Teen Patti, Baccarat and playing casino games on mobile. You can also visit the Aster Live Casino page to learn more.
In live dealer games, a real dealer sits in front of a camera and manages cards or a roulette wheel in real time, while you watch on your device and place bets. c bajie offers live games from multiple studios including Evolution, Pragmatic Play Live and Ezugi. A fast internet connection ensures smooth video streaming.
c bajie's live casino tables cater to a range of players — from low-stake tables to high-roller VIP tables. Each table's specific limits are displayed on screen when you open it, so you can choose a table that fits your budget.
Teen Patti and Andar Bahar are both card games familiar across Bangladesh and South Asia. Teen Patti is played with three cards and the best combination wins; in Andar Bahar you pick a card and bet on which of two sides it will appear on. You can read the rules inside each game at c bajie before you start.
Baccarat is a straightforward card game where you bet on one of three outcomes — Player, Banker or Tie. The hand whose total value is closest to 9 wins. c bajie offers various Baccarat variants from Evolution and Pragmatic Play Live, which are also accessible in the virtual casino section.
Yes, c bajie's live casino works fully in a mobile browser on both Android and iOS devices. Video streaming, chat and all betting options are usable on a mobile screen. A 4G or Wi-Fi connection gives the best experience.
Slot games are computer-driven games where a random number generator (RNG) determines the outcome — you play alone, at any time. In live casino, a real dealer runs the game live and you get the feel of sitting at the same table as other players. Both are available at c bajie.
Still have questions?
Our support team is always ready
If you did not find the answer to your question on this FAQ page, do not worry. The c bajie support team is available 24 hours a day, seven days a week. You can ask for help in Bengali or English. Use live chat for immediate assistance, or write to us by email for anything that needs more detail.
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