c bajie's Privacy Policy
Your personal information is very important to us. This policy explains in detail how c bajie collects, uses and keeps your information safe.
This privacy policy ("Policy") applies to all users of the c bajie platform. When you use c bajie's website, app or related services, you agree to abide by the terms of this Policy. Please read this Policy carefully before you start using the c bajie platform. You are also encouraged to read our Terms and Conditions page to learn about the general rules of the service.
1 Scope of Data Collection
c bajie collects two types of information from its members — information you provide directly and information collected automatically. Each category is described in detail below.
1.1 Information You Provide Directly
We collect information you voluntarily give us during registration, verification or when contacting customer support. This information may include:
- Full name and date of birth
- Email address and mobile number
- Identity document details (national ID or passport, where applicable)
- Financial transaction details (related to deposits and withdrawals)
- Messages and complaints sent to customer support
1.2 Automatically Collected Information
When you use c bajie, certain information is collected automatically. This includes IP address, browser type and version, operating system, time spent on the platform, pages visited and links clicked. This information is generally collected through cookies and similar technologies.
2 Purpose of Data Use
c bajie uses the information collected for the following purposes:
2.1 Account Management and Verification
Your personal information is needed to properly open, manage and keep your account secure. This information is also used for age verification, as all c bajie activities are for persons aged 21 or above only.
2.2 Processing Financial Transactions
Your transaction-related information is used to complete deposits and withdrawals securely. This information is essential for verifying transactions made through bKash, Nagad, Rocket, Upay and bank transfer.
2.3 Platform Improvement and Personalisation
We analyse your usage patterns to improve the platform and customise the service according to your preferences. This includes keeping you informed about relevant offers and promotions.
2.4 Providing Customer Support
c bajie provides customer support 24/7 via live chat and email. The information collected is used to resolve your account-related issues quickly.
2.5 Security and Fraud Prevention
Your information is used to address unauthorised access, fraud and other security risks. This is part of keeping your account and funds safe.
3 Sharing Information with Third Parties
c bajie never sells your personal information. However, information may be shared with third parties in the following limited circumstances:
3.1 Service Provider Partners
Trusted third parties are engaged to assist with operations such as payment processing, technology infrastructure and customer support. These partners may only use the information for the purposes specified under the agreement and may not use it for their own purposes.
3.2 Legal Obligations
c bajie complies with legal obligations where disclosure of information is required by order of a competent court or under applicable law.
3.3 Business Transfers
In the event of a merger, acquisition or sale of assets, user information may be transferred to the relevant parties. The terms of this Policy will continue to apply in such cases.
4 Cookies and Similar Technologies
c bajie uses cookies to improve the user experience and ensure the platform functions properly. Cookies are small text files stored in your browser or device.
4.1 Use of Cookies
- Essential cookies: Necessary for maintaining login sessions and security.
- Functionality cookies: Help remember your language preference and usage patterns.
- Analytics cookies: Help monitor and improve platform usage.
You have the option to control or reject cookies through your browser settings, though disabling certain cookies may partially affect the platform's functionality.
5 Data Security Measures
c bajie has adopted industry-standard security measures to keep your information safe. These include:
- SSL (Secure Sockets Layer) encryption — all data transfers are completed over encrypted channels.
- Sensitive information is encrypted and stored in the database.
- Secure authentication methods to prevent unauthorised access to accounts.
- Regular security audits and system checks.
- Access to data is restricted to authorised staff only.
However, no transfer of information over the internet is completely risk-free. We make every effort to ensure maximum protection, but complete security cannot be guaranteed.
6 Data Retention Period
c bajie retains your information for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations. Even after an account is closed, financial transaction records may be retained for a legally specified period. Once the retention period ends, the data is securely deleted or anonymised so that identity can no longer be determined.
7 User Rights
As a c bajie member, you have the following rights over your own information:
7.1 Right to Access
You may request a copy of the personal information we hold about you. We will provide that information within a reasonable time.
7.2 Right to Correction
If your information contains errors or is incomplete, you may request a correction. Many details can be updated directly in the account panel; for more complex changes, please contact customer support.
7.3 Right to Deletion
In certain circumstances you may request that your information be deleted. However, this request may be limited where legal obligations or ongoing disputes are involved.
7.4 Right to Object to Processing
You have the right to object to the processing of your information for specific purposes, particularly in the case of marketing communications.
8 Protection of Minors' Information
c bajie strictly does not grant membership to anyone under the age of 21. We do not intentionally collect any information from minors. If an underage person has accidentally opened an account, once we are informed, that account will be closed and the related information will be deleted. Please read our Responsible Gaming page for details on our commitment and guidelines on the subject.
9 Third-Party Links
The c bajie platform may sometimes contain links to game providers or other services. These external sites have their own privacy policies and are outside c bajie's control. You are advised to read the privacy policy of any external site before accessing it.
10 Changes to the Policy
c bajie may update this privacy policy as needed. If any significant changes are made, a notice will be posted on the platform or sent to your registered email. The date of the update will be shown at the top of the page. Continued use of the platform after any changes will be taken to mean that you have accepted the revised policy.
For more information about this Policy or answers to general questions, visit our FAQ page — you will find clear answers to many common topics there.
11 Contact Us
If you have any questions, concerns or data-related requests regarding this privacy policy, please contact the c bajie customer support team.